How do I get support on test day?

Find answers to your test day questions and who to call.

SSAT at Home Questions
December 19, 2020

Questions and help prior to test day:

If you need help with canceling/rescheduling or issues using the secure browser call PSI Customer Care at 1-833-207-1288.

Technical support on test day:

If you need assistance with logging in, secure browser issues or other technical issues, call the PSI Help Desk for support at 1-844-267-1017. Please also monitor your email on test day for any important updates regarding your test, and to receive confirmation of your student’s successful test submission.

Be sure to monitor your email on test day for any important updates regarding your test, and to receive confirmation of your student’s successful test submission.
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Test Day Support