Help Center

Have questions about EMA's account setup or services? Explore our Help Center, and please don't hesitate to contact Support if you don't find your answer below. If you have questions about the private school application process in general, check out our Admissions Questions section.

Question Categories

Use the categories below to find common parent questions for those topics.

General

Account Questions

Learn how to use the SSAT Portal.

SSAT

General SSAT Questions

General SSAT questions about registration and test administration.

SSAT

Paper SSAT

Learn everything you need to know about the Paper-Based SSAT. Articles will cover test results and recipients.

SSAT

SSAT at Home

Learn everything you need to know about the SSAT at Home. Articles will answer questions related to SSAT registration, how to login, account issues, and more.

SSAT

Prometric SSAT

Learn everything you need to know about the SSAT at a Prometric Test Center. Articles will cover test results and recipients.

Snapshot

Character Skills Snapshot

Learn everything you need to know about the Character Skills Snapshot. Articles will cover test results and recipients.

SAO

Standard Application Online (SAO)

Learn all you need to know about the Standard Application Online. Articles will cover frequently asked family questions, payment and submissions, recommendation and transcripts, and more.

General

Accommodations

Learn about requesting and utilizing SSAT testing accommodations.

General

EMA Service Policies

Review the policies associated with The Enrollment Management Association's admission services for families.

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Contact SupportSSAT at Home Test Day
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