All of the boxes are grayed out in the "my profile" tab, why can't I edit / input information?

This most likely means that you are logged into the student account, and not the parent / guardian account. Student accounts have limited functions to ensure only parents and guardians make changes.

Log out of the student account and then use the parent / guardian username and password to login and make updates.

If you do not remember your username or passwords, use these links:

• Forgot name
• Forgot password