Please be sure you are checking the correct email account. Additionally, check your spam filter as this may sometimes block it.
Reset emails will come from emateam@enrollment.org, so it may also be helpful to ensure that this email address is white-listed or not blocked.
(Do not try to email emateam@enrollment.org as it is an unmonitored email address. Please email info@enrollment.org with any questions or issues.)
If this doesn't work, please call or email info@enrollment.org with the following:
- Your name as the parent / guardian on the account
- Your email address and phone number on the account
- Your student's name and date of birth
